At CJS Designs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or placing an order.

Information We Collect

When you place an order, contact us, or use our website, we may collect the following information:

• Your name

• Email address

• Postal/shipping address

• Phone number (if provided)

• Details required to personalise your order (such as pet names, photos, or wording)

• Any information you provide when contacting us

How We Use Your Information

We collect this information to:

• Process and complete your orders

• Create and personalise your products

• Communicate with you about your order

• Provide customer support

• Improve our website and services

Your information will only be used for the purposes of running our business and fulfilling your order.

Payment Information

Payments are processed through secure third-party payment providers. We do not store or have access to your credit card details.

Sharing Your Information

We do not sell, trade, or rent your personal information to others.

Your information may only be shared with trusted services necessary to complete your order, such as:

• Payment providers

• Postal and courier services

These services only receive the information required to complete their part of the transaction.

Photos and Personalisation

If you provide photos or personal information for personalised products, these will only be used to create your order. We will never use your images for marketing or promotional purposes without your permission.

Website Cookies

Our website may use cookies or basic analytics to improve your browsing experience and understand how visitors use our site.

You can choose to disable cookies in your browser settings if you prefer.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website.